What information do we collect?

We collect information from you when you register on our site, make a donation, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, credit card details or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
  • To process payments such as donations
  • The email address you provide for service enquiries, will only be used to send you information and updates pertaining to your enquiry.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer V3.0 (1024 bit SSL) technology to our payment gateway.

After a transaction, your credit card information will not be stored on our servers. Credit card details are stored with our secure payment gateway and your full credit card details will not be made available to Bendigo Foodshare.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Online privacy policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our web site privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the privacy policy modification date below.

This policy was last modified in Feb 2020.

You can download our privacy policy here.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Bendigo Foodshare
2/43 Havilah Road, Long Gully, VIC 3550
Phone: 03 5444 3409
Email: admin@bendigofoodshare.org.au